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Conference Refund Policy

Sunday January 1, 2022

NACC’s conference refund policy schedule is based upon NACC’s financial liability for staff time, materials and supplies for the conference, as well as food and beverage expenses.

  • Conference registration and preconference sessions registration may be canceled with a full refund (less a $25 processing fee) provided notification is received up to four (4) weeks prior to the conference start date.
  • A 50% refund is available for conference registration and preconference sessions registration provided notification is received between four (4) weeks and two (2)weeks prior to the conference start date. 
  • No refunds will be granted within two (2) weeks of the conference and preconference sessions start date. 
  • In the case of an emergency/extenuating circumstances, special requests may be considered on a case-by-case basis following the conference.
  • All fees for add on events during the conference are non-refundable (lunch and learn, social events, etc.).
  • Refund requests should be submitted by email to [email protected]

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